Support

System requirements

Kenesto runs on any operating system that supports one of the following browsers:

Microsoft® Internet Explorer® Internet Explorer 9 or later
3D viewing requires the  Google Chrome Frame plugin for Internet Explorer
Mozilla® Firefox® Firefox 3.6 or later
Kenesto 3D viewing requires setting an option in Firefox. Learn how to enable 3D viewing in Firefox
Google® Chrome Chrome 18 or later

On mobile operating systems:

Android® Native browser or Chrome for Android
Apple® iOS® Safari browser. Install the HOOPS Viewer for iOS app to view 3D models.
Kenesto Exporter add-in for Revit:
Click here for instructions on how to install the Kenesto Exporter add-in for Revit

Contact support

If you need help with Kenesto, please fill in our contact form for support. We will get right back to you. You may also call us at:

+1 781 780 7400

Select option 3. Our business hours are 9am until 5pm Eastern Time.

During non-business hours please us leave a message. We will return your call as soon as possible.